If you are having problems accessing your e-cookbook links, please contact me with your order number as well as which e-cookbook you are trying to download. I’ll send you the link via email.
If you are wanting to ask where your cookbooks are that you ordered, the answer will be, “You ordered downloadable e-cookbooks. You will NOT receive any physical book.” This is posted on every cookbook that is sold in this store. (You’ll need to go to Amazon or your local bookstore to purchase my paperback cookbook.)
If you are wanting to know where to find or how to download your e-cookbooks, please check out the FAQ page.
If you are wanting to know about refunds, please check the Terms and Conditions page (the one you had to agree with and click on in order to place your order).
If you are waiting for your physical order during this Covid-19 pandemic, at present, please check out the FAQ page for fulfillment and shipping times. These times are estimates and frequently changing, since they are dependent upon the printing company and the shipping companies. Downloadable e-cookbooks are immediately available upon payment.
Still want to get in touch with me? ...
You can expect an answer within 2 business days.
If you do not receive an answer within this time period, please check your spam folder.
(I usually answer within hours, but sometimes, this German Oma is busy in the kitchen!)